Privacy
Your data. No hidden machinery.
This notice explains what the public website can receive, what happens when you contact us, and the rights you retain.
Last updated: 3 August 2026 · Effective: 3 August 2026
1. Who we are
This notice describes personal-data processing on the public vampire.energy website. It does not describe customer deployments or platform processing, which must be governed by the relevant customer agreement, data-processing terms and deployment configuration.
For website privacy enquiries, contact [email protected].
2. What personal data we collect
2.1 Standard web requests
When a browser requests this website, the hosting and network infrastructure may receive standard technical data needed to deliver and protect the site, such as:
- IP address, request time and requested URL
- Browser or user-agent information and referring URL, when supplied by the browser
- Technical information needed for security, diagnostics and delivery
2.2 Information you choose to email
The contact page can compose an email containing information you enter, which may include:
- Full name and business email address
- Company or organisation name
- Operating context, desired outcome, and current deployment stage
- Number of sites, approximate charging scale and rollout geography, where provided
- Free-text details about infrastructure, integrations, requirements, or operational constraints, where provided
The public website has no account sign-up or payment flow. This notice therefore does not make claims about platform credentials, charging-session data or payment-card processing.
3. Why we process it — legal bases
We process personal data under the following legal bases set out in Article 6 of the GDPR:
Legitimate interests (Art. 6(1)(f))
Delivering and securing the website, diagnosing faults, responding to enquiries and maintaining business correspondence. You may object to processing based on legitimate interests.
4. How the contact form works
The form runs in your browser. When you submit it, the page prepares a mailto: link and opens your configured email application with a draft addressed to [email protected].
The website itself does not send or store the form fields. Information leaves your device only if you choose to send the draft through your email service. Your email provider's privacy terms then apply.
We do not sell website visitor data and do not use it for solely automated decisions producing legal or similarly significant effects.
6. How long we keep data
Email enquiries
Kept only as long as reasonably necessary to respond, maintain the business relationship, establish or defend legal claims, and meet applicable legal obligations.
Hosting and security logs
Retention depends on the website hosting and security configuration. You may contact us for the current setting that applies to a particular request.
8. Your rights
Under the GDPR you have the following rights with respect to your personal data:
Right of access
Obtain a copy of the personal data we hold about you.
Right to rectification
Correct inaccurate or incomplete data without undue delay.
Right to erasure
Request deletion of your data where there is no overriding legal basis to retain it.
Right to restrict processing
Ask us to pause processing while a dispute or objection is resolved.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent
Where we rely on consent as the legal basis, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, email [email protected]. We will respond within the period required by applicable data-protection law.
You also have the right to lodge a complaint with the supervisory authority in your country of residence. In Romania this is the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) at dataprotection.ro. In other EU member states you may contact your local supervisory authority.
9. Changes to this policy
We may update this notice when the website or its data practices change. The date at the top identifies the current version.
10. How to contact us
For any question, access request, or complaint relating to this policy or your personal data:
Vampire.Energy
Data Protection enquiries
Email: [email protected]
Please identify the website interaction or correspondence concerned so we can locate the relevant information.